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Online Services

SERVICES AVAILABLE AND BENEFITS

The shift to digital GP services provides important opportunities for patients to take greater control over their health and care and to reduce administrative burdens on GP practices. If you sign up to GP online services, you will be able to use a website or app to:

  • book or cancel GP or blood test appointments online;
  • order repeat prescriptions online;
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results; and
  • view clinical correspondence such as hospital discharge summaries, outpatient appointment letters and referral letters.

Not only does this save time and money (currently requesting copies of your records incurs a fee - online access is free!), but it also means you can access your records from anywhere in the world. For example, if you are taken ill whilst in another country you could allow a doctor to see your medical history by logging in online. A guide to using the online services is in preparation and will be downloadable from here by the end of January 2019. You can help us keep your clinical records up-to-date by clicking on Update your clinical record.

 

ACCESS TO THE ONLINE SERVICES

To sign up for access to the online services, click on Registering for access. After you have done this, you will receive an E-mail which will give you the information to allow you to register with a provider. Click on Service providers for help with the provider registration process. Once you have logged on for the first time, you can then use the online services. Click on Use of the online services for more information.

If you are already using the online services, book an appointment, request a repeat prescription or view your medical records by clicking on PatientAccess or Evergreen Life, as appropriate.

 

SERVICES NOT AVAILABLE ONLINE

Nurse appointments are not available online because each nurse has a different role. In addition, evening appointments (apart from Thursdays) and weekend appointments (apart from 3rd Saturday mornings) are not available online.

 

 Last updated: 16 December 2018

 

 

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