Why Register for Online Access?
Patients who sign up to GP online services, are able to use a website or app to:
- book or cancel GP or blood test appointments
- order repeat prescriptions
- view your medical record, including information about medication, allergies, vaccinations, previous illnesses and test results
- view clinical correspondence such as hospital discharge summaries, and clinical letters
This saves time for both our Patients and Staff at the Practice and reduces the number of telephone calls we receive.
Our Online Services are accessible 24 hours a day and are not limited to Practice open hours, which means that you can order your medication (for example) at a time to suit you.
Is my information secure?
All information that is sent to your surgery via the main Online Access providers is secure. Your personal details are encrypted and protected to the highest standard internet security. These standards are upheld by the National Cyber Security Centre. Only you and your GP surgery are able to see your information.
What can't I do online?
It is not currently possible to book Nurse appointments online. This is because our Nurses each specialise in different lllnesses and treatments. In addition, some conditions may require a double appointments to review.
To book an appointment with a Nurse please call 01298 22338 and one of our receptionists will be happy to help.
Register for the NHS App
It is possible to register for the some features of the NHS App without coming into the Practice to Register. It is quick and easy to set up yourself at home and it is usually possible to get up and running on the same day. To get set up, simply search for "NHS App" in your app store or click on the image to the left.
You can book appointments, order repeat prescriptions, get a Covid Pass and view a summary of your GP records.
In order to view your full medical record on the NHS App, you will need to register for online access at the Practice as outlined below.
How to Register for Online Access
To Register for our Online Services, please come into the Practice and fill in our short registration/consent form - click the image above if you would prefer to print this off at home to bring with you.
Please ensure that you bring one form of photographic ID (e.g. passport, driving license or bus pass) and proof of address in order to complete your registration.
Once you have signed up, it will take us between 5 and 10 working days to process your request. We will send you an E-mail with your unique linkage key, the practice "ODS" code and an account ID, together with instructions on how to logon to your chosen service provider.
Choosing a Service Provider
There are an ever-increasing number of service providers available offering a wide variety of services so please take your time to research the options available and choose the service provider most closly aligned to your needs. Please be aware that some providers my offer and advertise services not available at the Practice.
Please note that it is only possible to be registered to one provider at a time, and changing provider will require assistance from the Practice.
The three most poular service providers are the NHS App, Patient Access and Evergreen Life. You can access all of these on either a PC or via an app on your smartphone or tablet. Click the links at the top of the page to take a look at what they offer.